This problem has been running for over 2 months now. Try to look for an email titled Reset Password via search bar. There is not much more you can do other than to wait for Virgin Media to identify what is causing Child Safe not to work for you any more given: Virgin Media and you have confirmed Child Safe is on you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. 44. In order to bypass this annoying restriction, you have to launch NordVPN and connect to a non-UK server. You will be required to create an Account if you don't have one with us already, to proceed. on 26-08-2022 16:41. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. Do not post the resulting output. Tried switching off and on, pin hole reset. I have tried several times over the last month with the same results. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. On my account its activated but it doesn't filter out any of the websites i want on any device connected to the network. Delta and Virgin are partners (Delta owns 49% of Virgin Atlantic and effectively controls it). My biggest surprise is. I've phoned Virgin multiple times, gotten a new hub but nothings worked. You can try the service free for three months, and if you'd like to continue using it after that a charge of €4 per month will apply to your bill. Book. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. This is your problem not individual customers. DownDetector’s data show when reports of. How to Fix Virgin Media Internet Problems. Virgin Media users started reporting problems in their thousands after 1am on Tuesday morning, according to DownDetector, a web statistics provider. Networking and WiFi. Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. These are some steps that you need to follow to restart the phone. Plus, web safe fonts are less likely to stand out (if that’s what you’re aiming for) because they’re so common. 11 March 2014 at 10:05PM edited 11 March 2014 at 10:13PM. IntroductionThis information applies to all four Virgin Media Email domains. Suicide and self-harm These categories will remain blocked until you turn Child Safe off. virginmedia. You may want to start by seeing what your site report looks like using a tool like Blocked. All the domains I tried work fine on Virgin Media. 1 site and checking AS Name value says Virgin Media and it does. Child safe not working. (That's Cloudflare. Child safe won’t click on in Security matters Tuesday; Installed Web Safe on Mac. 8. Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Select SPAM Settings. Recommended for unvaccinated travelers of all ages traveling to the U. QuickStart, set up and connections. yes, but would be dumb without a good VPN. Manage Your Account. SpeedI am not on any VPN. When checking the service status, I have problems with the TV (which I can't see) ,the phone line is Ok (and not working)So that part should now say something like " [email protected] the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. You’ll pay nothing for 3 months (with no payment details. We would like to show you a description here but the site won’t allow us. Networking and WiFi. All companies within the Virgin Group aim to make an inclusive workplace for everyone, regardless. Child Safe not working in Security matters Wednesday; Installed Web Safe on Mac. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and support portal to get back on track. Connect to the router with a LAN cable. Once you leave your house you won’t be protected by Web Safe. When child safe was switched on, I couldn’t access any dodgy websites (like porn or gambling etc). Account - Mobile. 8. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. We would like to show you a description here but the site won’t allow us. It’s easy to turn on. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. People say to go into the Firewall section and disable certain setting that aren't there the option I have are:If you’re seeing lights that are different to those listed and your WiFi is not working, first try to reboot the Hub. ago A warm welcome and thanks for posting on our community forums. . Cleaning my my cache and cookies. You can even reboot your Hub from the comfort of your sofa. Log in to your Virgin Media account using your email address and password. -- I'm a Very Insightful Person, I'm here to share kno. 168. Hey , Welcome to the community and thanks for taking the time to post your issue on the forums. 8. VPN Apps for all devices and unlimited simultaneous connections. 1. e. It’ll automatically detect and remove viruses, malware, ransomware and spyware. 168. 8. Yes, you should visit Virgin Media's Service Status page to find that although they have a good internet connection they wish to be governed by the company and governmental guidelines and constantly changes, as we could do. Note: in the event of a power failure, your Virgin Plus services may be affected. The downside of web safe fonts is that your options are limited compared to web fonts. If your site is blocked by a majority of ISPs, it may be that there is a. It is showing as switched on but nothing is being blocked. This post looks at one of t. I've tried plugging in a brand new phone + I've checked all the connections. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use. To fix Netflix is not working on Virgin on your website, you can flush the DNS or Domain Name System cache of the Wi-Fi network. go to does the result show an AS Name of Virgin Media?; by default access to VPN sites is blocked, is that the case for you; are you able to visit I'm a Very Insightful Person, I'm here to share knowledge,. 3 REPLIES 3. Hello, I am having this problem too. Hi chg194 . I read that with frequent breakdowns of the telephone line, a good solution is to connect the phone to the Hub. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. richard. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. Virgin Phone Switchover. Please look out for. There are two Orphan Email accounts. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. Joining in Options. For best protection, we recommend using Virgin Media Internet Security and Web Safe. On email settings (or with help from your IT dept. Users can look forward to all other networks and mobiles vary. However, it seems to have stopped since a few days ago. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. It's been on since the start. Log in to your Virgin Media account using your email address and password. Scan to get the free Virgin Games app and play games on your phone. 2. Direct from Virgins help pages. Learn how you can change Web Safe settings to turn Chi. 1. Hi . I have realised that although the web safe setting are working on my device, they are surprisingly not working on my kids device and you are able to access restricted websites straight away. To turn off your guest WiFi network, visit your network settings by entering 192. To check go to from the device experiencing issues, and confirm AS Name result reports Virgin Media, as highlighted below: If AS Name is not reported as Virgin. com IMAP Port. Virgin Media accepts no responsibility for personal online activity. Hi, can you help me, I have the same issue where I want to turn off web safe but am unable to access the manage settings page for the web - 5104291. Travel news and alerts. Please help. If the problem persist post back here to have issue flagged to the forum team. By Linda Carroll. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. And as you needed to choose whether to switch Web Safe. It isn't safe for children to browse using Virgin's services at the moment - it is worth highlighting to others as wel. Switched On Families. 1. Manage Your Account. Security matters. At the moment, we haven't detected any problems at Virgin Media. June 2, 2020. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. 100 and 194. 1 site and checking AS Name value says Virgin Media and it does. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. Tech Chatter. This is a known issue and our teams are working on a fix. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. Great to hear that this is now working, be sure to keep us updated with how you get on. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. Hi Sabrina Two weeks ago child/web safe was working fine, but only a week ago everything stopped, even blocking websites manually stopped, - 5395816. VPNs we tested to unblock various forbidden resources. Dosing info - Hep A. combination of business expertise and Virgin. Sorry that your web safe is not working on a particular site. 1. 1/help for specific device where Web Safe is not working. It's been on since the start. Child safe is not working. Ben Schlappig. Options. You’ll pay nothing for 3 months (with no payment details. 168. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. Reviewed Sept. – Until the restart option will prompt. ) Below are workarounds for when Child Safe & Virus does not or cannot be turned off. SpeedChild Safe not working in Security matters Tuesday; Child safe not working in Security matters a week ago; Child safe issues, Virgin Media customer service is appalling in Security matters 2 weeks ago; Child safe not activating in Switched On Families 2 weeks ago; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks agoQuickStart, set up and connections. POP3 Settings. 5 no show visits 120 days late with the. SpeedCheck email's Junk and Spam folders. I would be happy to take a further look into this for you but would need to confirm a few detai. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible. Can someone from virgin help please. SpeedThe forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. . Yes, you are right, technically Virgin Media could apply any "other" traffic management. Your link takes me to the internet security page, and it shows how to switch on parental control. com 194. . Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. From the control options list select Mail (Microsoft Outlook). However, this understanding does not seem to. Enter your credentials and press OK to log into the router settings menu. Apologies you are having issues with saving changes to your account. T-Mobile is saving us a lot each month. Customers that wanted to use office VPN struggled to have Child Safe disabled, equal numbers of parents with young kids were unable to get Child Safe enabled or modified to. Networking and WiFi. Stay safe online. Still not working. I used to enable it for many years. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 1. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Does the issue persist: when using your browser's Incognito / Private mode; usually accessed by pressing Ctrl + Shift + P in Firefox or - 5104291Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. To check go to from the device experiencing issues, and confirm AS Name result reports Virgin Media, as highlighted below: If AS Name is not reported as Virgin Media then either DNS has been manually set on device or, if u. QuickStart, set up and connections. I am not using any VPN in my devices (mobile and laptops). I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. 95 per month. Does Web Safe work on Virgin Media WiFi. 22, 2023, 10:01 AM PST. This is what I tried to enter. This line is available from 8am to 10pm, Monday to Sunday. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. . Click on Manage Web Safe. 1 or 192. Contact the site operator for further help. 1. comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. Hepatitis B. Whats going on, why are so many people having this issue. My Virgin Media makes managing your account easier with all your information in one place. It'll help to. Click: My Apps. Our team are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. Virgin Islands. Prevents water loss: "Olive oil’s main benefit is to moisturize the skin by reducing water loss," says cosmetic chemist, Ee Ting Ng. As a single, easy-to-manage subscription, it enables the whole organization to realize the benefits of SAFe at scale. QuickStart, set up and connections. Learn more about the check-in requirements and procedures for Delta and its partner airlines, including Virgin Atlantic, and get ready for your trip. 1/help for sp. ExpressVPN. in Switched On Families 4 weeks ago; Child and Web safe - cannot access some sites in Security matters a. 1. WWE Network not working via VIRGIN MEDIA in uk in Networking and WiFi a week ago; Had a power cut and now the router hub doesnt turn on in Networking and WiFi 08-09-2023; Re: Web Safe turned off but still blocking sites in Networking and WiFi 07-09-2023; Issues with Archero (Game) and Websafe in Gaming Support 20-05-2023Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. Can we ask if your child safe is enabled in your Virgin Media account and that you’re not using a VPN. Checking other resolved questions on here I've tried t. QuickStart, set up and connections. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Launch company Virgin Orbit extended unpaid furlough for employees after a financing deal fell through over the weekend, a media report says. netvirginmedia. Same message - 5104291. QuickStart, set up and connections. 95 for 1250 ml. Compare deals today. Extra-virgin olive oil is the healthiest kind of olive oil because it contains natural chemical compounds known as phenols or polyphenols, says Mary M. Hi Sabrina Two weeks ago child/web safe was working fine, but only a week ago everything stopped, even blocking websites manually stopped, but today it is working again well. not very safe!! nobile Posts: 574 Forumite. I've tried a router reboot but that has not fixed it. Options. 8. This is a fast and very easy trick that can work even if you're not a Virgi. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. -- Nah - maybe for teenagers but not for tweens or younger ones. Virgin Mobile. Appreciate the thoug. IP address. I activated it yesterday, & it confirms my settings. 1 and it has logged it. . Open Control Panel. There’s a network fault in your area. Child Safe is best turned OFF & kept OFF ! When ON it will prevent access to Office VPN, Zoom + Teams & the like, a wide range of Social Media, many TV Streaming & Catch Up services, many commercial websites etc etc. Scaling Agility. Login in the the Virgin Media online account and try the to enable websafe. com IMAP Server. On Bing: Select Menu > SafeSearch. 1. Manually set the DNS on your device to use Google's DNS Servers - i. Sorry that your web safe is not working on a particular site. If possible, avoid calling when you are rushed for time. iOS compatibility. Networking and WiFi. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Child safe - not blocking unsuitable websites in Security matters Monday; Child safe not working in Switched On Families Sunday; Child safe not blocking sites in Security matters Saturday; web safe not working in Switched On Families a week ago; Child Safe Not Working in Security matters a week agoUse our Which? provider rating, based on feedback from real customers, to compare and choose with confidence. 2. I m new to VM and contacted them 3 times last week about this issue and no help! - 5376275 - 2QuickStart, set up and connections. Set DNS server to VM's one: doesn't work either. SpeedDoes Web Safe work on Virgin Media WiFi. Speed Hi all, I’ve got exactly the same issue that Child Safe isn’t working. Networking and WiFi. using my smartphone. Access your bills, diagnose faults and manage your package. Had a new Hub 5 yesterday to so say solve connection issues. To enable or disable each level of protection toggle ‘Turn Off’ or ‘Turn On’ and click apply. My Child Safe settings are not working correctly. on 09-07-2023 22:56. 168. . SAFe Enterprise® provides the entire portfolio the resources, tools, and insights needed to implement, grow, and sustain SAFe. A new online guide called Switched on Families will also help to educate parents about staying safe online. Customers that wanted to use office VPN struggled to have Child Safe disabled, equal numbers of parents with young kids were unable to get Child Safe enabled or. 8. Downloading is fine, currently downloading at 540mbps. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term!Email address. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Internet not working on Mac even though all other devices are ok Go to solution. I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops. Account - Cable. on 30-10-2022 12:40. I just got a URL from the IT team for the VPN. on 12-06-2022 15:12. I spent hours online with one of your help agents who has now deactivated Child Safe completely and left all the. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. i keep getting the following message - 5376275 - 3. Hi, I've noticed the VM web safe is not working properly. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Flying Club. Any help appreciated. True, the phone was not working before connecting Hub. Help. I was told it was a vpn issue on a device but when I tried it on an iPad we had the same failure of child safe. I've tried a router reboot but that has not fixed it. com To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. I waited a few days after connecting the Hub, maybe switching the line to Hub is not automatic. Web Safe – Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. 1. Child safe locks auto- enabled can’t change? in Security matters yesterday; Child and Web safe - cannot access some sites in Security matters Sunday; Child Safe not working in Security matters a week ago; Child safe not working in Security matters 2 weeks ago; Child safe issues, Virgin Media customer service is appalling in Security. Please can you advise. I added it to the 'allowed websites' list, and it's working fine. So you can kick back and enjoy yourself, knowing somebody’s got your. Stay safe online. Select My Apps Select Web Safe Select Settings Scroll to the bottom of the page and select Report a Website How to disable Virgin Media Web Safe While we’d recommend. Child Safe set to On but not blocking any websites, this used to be working but isn't anymore. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. I was told it was a vpn issue on a device but when I tried it on an iPad we. Tuning in. I would immediately get an email confirming that changes were made. Lee_R. Restart your device, download that same VPN and see if the problem disappears when you visit Virgin Bet. 1. My ntlworld. Choose Off, and press Save. Virgin media asked me via Twitter to post here to see if someone can sort this out. 12 March 2014 at 11:06AM I expect that googles cache of pages won't be blocked either as that too will be served by google which they simply couldn't block. The other thing to check is one of Apple's VPNs is not in play. Child Safe not working in Switched On Families yesterday; Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. 8. Up until recently, Binance boasted nearly 60% of the. Options. Thank you for your post and welcome to our community. netvirginmedia. ukntlworld. 1 within your internet browser. Having problems with Websafe again. Networking and WiFi. Virus Safe - Enabled. What value is shown for AS Name when you visit If it is not Virgin Media then you need to look at why your network's / device's DNS is different. Web Safe: Web Safe will not automatically be set to on. 1/help for specific device where Web Safe is not working. . I advise that. I have plenty of ways of safeguarding stuff that comes in - the real frustration with virgins service is the complete radio silence when they implement updates which don’t work for about a week and you spend ages interacting with agents who don’t suggest. Hi Abdelmonem, Thanks for your post and welcome to the community. 4. 4. If you know you were using Cloudflare before and that's the DNS with. 2. 4. Child safe not working in Switched On Families a week ago; web safe not working in Switched On Families 2 weeks ago; Child Safe Not Working in Security matters 2 weeks ago; Child safe not working in Security matters 2 weeks ago; Child safe not working in Security matters 3 weeks ago Parental Controls Guide Virgin Web Safe Features and Benefits Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. PIA VPN is affordable and reliable. 04-08-2017 2:12:41 PM. 1. 2. 3. We’ll send you a confirmation email or text if we’ve found your. I’m losing the will to live. It was easy to login into my virgin media account and change the settings. The perfect. The info to report to VM was given above. . Login in the the Virgin Media online account and try the to enable websafe. in Switched On Families 2 weeks agoWe would like to show you a description here but the site won’t allow us. Olive oil is commonly consumed in foods. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. No there is not; technically not possible. To perform this task navigate to your Windows "search bar" and type "Control Panel" into the search field. i have tried to solve this issue by calling up Virgin media but they are unable to understand how is this pos. - would be pushed to all down to Web Safe, the company's adult content filter system to an actual location. Virgin Media Web Safe Step by step guide 7 Select the ‘Child Safe’ tab to on. Options. 3”. Although VPNs are not illegal in the UK, Virgin Media chooses this policy, thus preventing their use. Extra virgin olive oil contains a maximum of 1% free oleic acid, virgin olive oil contains 2%. net. You can also easily manage your guest network settings on the Virgin Media Connect app. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. – Now click on the restart and wait for a while. I’ve seen previous posts suggesting going to the 1. Virgin Media; My Virgin Media; Shop; Help;. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. I've been having issues with my websafe for months. 0 Kudos Reply. Not able to access websafe_setting page (able to go to update_profile page). 1. To access your Virginmedia. 1, 2023. 0. My Virgin Media makes managing your account easier with all your information in one place. Virgin Media. I changed to Virgin DNS manually too, but that still doesn't work.